Paula J Williams Counselling and Psychotherapy

Frequently Asked Questions

What is counselling/psychotherapy?

Counselling and psychotherapy are two terms that are often used the describe the same process of speaking with someone who is trained to help with difficulties you may be having in life, and who will offer a safe and non-judgemental space for you to talk about anything that is troubling you. Counselling and psychotherapy can help you to explore the issues you bring and help you to identify for yourself changes you might wish to make in your life and relationships.

The term counselling is often used to describe a shorter course and psychotherapy a longer more in-depth period, although this isn't always the case. Therapists train in different modalities or schools  of therapy that influence how they work.

How long will I see a counsellor/therapist?

There are no set rules. Some people require only a few sessions, whilst others prefer to come for a longer period.  Much depends on what you yourself feel you need, so we will review how it's going from time to time in order to ensure that you don't come for longer than feels necessary for you.  Many people come for one hour weekly, but others come for 90 minutes, and others fortnightly; we can work out together what suits you best.

How much will it cost?

I offer an initial appointment of 45 minutes for the cost of the room hire, currently £10, but at no charge for the appointment itself; this appointment is an opportunity for us to meet and for you to explain what it is that has brought you to counselling or therapy, and for us to see if we feel we want to work together.  As counselling and therapy are very personal things requiring a level of trust in the relationship between us, it's important that you feel comfortable with me and able to work with me, which is why i offer this appointment at no fee other than costs.  If after meeting we agree to go ahead, I have a sliding scale starting at £30 per 60 minute session. 

Do you have concessionary rates?

Yes.  I charge £30 for students and other concessions.

What type of issues would a person see a counsellor/therapist about?

There are no fixed rules to this and you don't have to be in crisis to come to therapy. Some people come about a specific issue, such as a relationship breakdown or with anxiety or depression. Others don't have a particular issue in mind but feel they are not where they want to be in their lives or have a sense that something is wrong.  Many clients focus on self-development and understanding themselves better, for example they might want to explore why they react to certain situations in a particular manner.  Many people come because they are struggling with their sense of identity, feeling perhaps they don't know who they are.

Some examples of reasons why a person may seek counselling/therapy are:-

depression

anxiety

stress

relationship difficulties

work problems

low self esteem

experiences of trauma e.g. childhood sexual abuse, domestic abuse, accident, assault, witnessing traumatic incidents

problem drinking, substance misuse

eating disorders, self harm etc

bereavement

issues about sexuality

How will you use my information?

 

Privacy Statement:

 

This Privacy Policy explains how I use and protect any information that you give to me when you use my service. I am committed to ensuring that your privacy is protected. Should I ask you to provide certain information by which you can be identified when using my services, then you can be assured that it will only be used in accordance with this privacy statement. I may change this policy from time to time and I suggest that you regularly check this page to ensure that you continue to be comfortable with the measures that I am taking to protect your privacy. This policy is effective from 25th May 2018.

 

I will use your details only in order to provide the mental healthcare service I offer, including contacting you about appointments. I will not contact you for any other reason nor use your information for any other purpose, and if you decide not to work with me any data I hold will be deleted immediately. Should you decide to work with me, I will keep basic records for 3 years and minimal therapy notes, if any, will be kept for 3 months after the end of therapy, or when I last hear from you. Any notes I keep will be of a limited nature and insufficient for the provision of written reports etc. Data for the purposes of contacting you (eg phone number, email address etc) will be stored in my electronic address books on password-protected devices and any notes will be kept in locked storage cabinets. You have the right to see the information I hold about you on request. If you wish to complain about how I handle your data, in the first instance please contact me to discuss it. If your complaint is not resolved to your satisfaction you can contact the Information Commissioners Office at ico.org.uk or on 0303 123 11 13. Please be aware that the provision of healthcare services is exempt from the general need for consent for data processing under Article 9 Section 2 paragraph H of the GDPR, but this privacy policy is also stated in my contract, and in signing the contract you acknowledge your acceptance of the policy. Any changes I make to my privacy policy will be posted on this page so please check back frequently.